Frequently Asked Questions
Everything you need to know about our luxury collections and services.
Where are Begg x Co products manufactured?
Our luxury scarves, throws, and knitwear are proudly handcrafted at our mill in Ayr, Scotland, using traditional techniques passed down through generations.
What is your international shipping policy?
We offer worldwide shipping. Delivery times vary by region, but most international orders arrive within 3-7 business days. Duties and taxes are calculated at checkout for most destinations.
How should I care for my cashmere items?
We recommend professional dry cleaning for most items. Between wears, use a cashmere comb to remove any pilling and store your garments flat in a cool, dry place.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 28 days of receipt for a full refund.
Do you offer a monogramming service?
Yes, we offer a bespoke embroidery service on selected scarves and blankets to add a personal touch to your purchase.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.